Welcome to ROBERT ALAN LLC! By accessing or using our website, fogepi.com, and purchasing products from us, you agree to comply with and be bound by the following Terms of Service. These terms apply to all visitors, users, and customers who access or use the website.
Please read these terms carefully before using our services. If you do not agree to these terms, you must not access or use the website.
1. Acceptance of Terms
By using this website, you agree to the Terms of Service and any other guidelines or rules that may be posted on the website. ROBERT ALAN LLC reserves the right to update, modify, or revise these terms at any time. Any changes will be effective immediately upon posting to the site. We recommend checking this page periodically to stay informed of any updates.
2. Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use this website. By using the website, you confirm that you meet these eligibility requirements.
3. Account Registration
To place an order or access certain features on the website, you may be required to create an account. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password, and you agree to notify us immediately of any unauthorized use or security breach of your account.
4. Product Information
We strive to display the most accurate product descriptions, pricing, and images on our website. However, we do not warrant that the product descriptions, images, pricing, or other content on the website is accurate, complete, or error-free. We reserve the right to correct any errors or inaccuracies at any time.
5. Orders and Payments
By placing an order on our website, you agree to pay the total price listed, including any applicable taxes, shipping fees, and handling charges. All payments must be made using a valid payment method accepted by us, such as credit cards, debit cards, or other approved payment systems. Your order will not be processed until we receive full payment.
We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of suspected fraud, pricing errors, or inventory issues.
6. Shipping and Delivery
We will make every effort to process and ship your order promptly. Shipping times may vary depending on your location and availability of the products. All shipping charges will be displayed at checkout. We are not responsible for delays caused by the carrier or other external factors beyond our control.
Once your order is shipped, we are not responsible for any lost, stolen, or damaged items during transit. Please contact the carrier directly for assistance with these issues.
7. Returns and Refunds
Our return policy allows you to return products within a specified period after receipt (usually 30 days). Products must be unused, in their original condition, and with all tags and packaging intact. Please review our Return and Refund Policy for full details on how to initiate a return.
Refunds will be issued to the original payment method upon approval of the return. Shipping fees are non-refundable unless the return is due to our error.
8. Intellectual Property
All content on the website, including text, images, logos, trademarks, and product designs, is owned by ROBERT ALAN LLC or its licensors and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content from the website without our prior written consent.
9. User Conduct
You agree to use the website only for lawful purposes and in a manner consistent with these Terms of Service. You may not:
- Engage in any unlawful activity.
- Use the website to distribute harmful software, viruses, or other malicious content.
- Attempt to interfere with the operation of the website or disrupt the user experience in any way.
- Use any automated systems or software to access the website without our permission.
10. Limitation of Liability
ROBERT ALAN LLC will not be liable for any indirect, incidental, special, or consequential damages arising out of the use of our website or the products purchased, even if we have been advised of the possibility of such damages. Our total liability for any claim related to the website or products will not exceed the amount paid for the product in question.
11. Indemnification
You agree to indemnify and hold harmless ROBERT ALAN LLC, its employees, agents, and affiliates from any claims, losses, damages, liabilities, or expenses arising out of your use of the website, violation of these terms, or infringement of any rights of a third party.
12. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the website, you agree to our collection and use of information as described in the Privacy Policy.
13. Governing Law
These Terms of Service will be governed by and construed in accordance with the laws of the state of California, without regard to its conflict of law principles. Any legal action arising from or related to these terms shall be brought in the appropriate courts located in California.
14. Dispute Resolution
In the event of a dispute, we encourage you to contact us first to resolve the issue amicably. If a resolution cannot be reached, the dispute may be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.